Our Managed Services are designed with your school’s unique infrastructure in mind. By working closely with you, our team of experts can deliver improved network quality, optimum performance and transparency, with a focus on security. Think of us as an extension of your own IT team!

We speak your language

With 30 years experience working closely with schools in Australia and New Zealand, we’re well versed in the way IT environments can differ between them. So we believe that getting to know your individual needs is always the best place to start. We also know that:

  • School user communities like to ‘test the boundaries’
  • The Australian curriculum is increasingly demanding of ICT
  • Annual ICT cycles are unique
  • Sharp peak loads mean projects can only be carried out during limited times

Our Services

Service Support

We understand how important the performance and reliability of your server is to your school, not to mention the effort and resources you need to continuously monitor its health, manage hardware and software vendors, and keep up to date (and compliant) across the board. Our Managed Services are specifically designed to maximise server performance and uptime in school environments, helping you with:

  • Continuous server monitoring
  • Proactive maintenance
  • Rapid, skilled response to issues
  • Comprehensive vendor management
  • Access to our expertise
  • Monthly reporting

Network Support

We all rely on network infrastructure to get things done, so the simpler the chain of network devices between the two end points, the better. But when it comes to network administration and performance management, there’s a lot to factor in, including a vast array of end-point devices, mobility options, security and access policy complexity. In today’s schooling environment, it takes a committed team of experts to ensure that the performance and reliability of networking and access won’t interfere with the delivery of your school’s educational outcomes.

Computelec has you covered for:

  • Continuous monitoring
  • Remote and onsite response
  • Proactive maintenance
  • Comprehensive vendor management
  • Access to our expertise
  • Rapid, skilled response to issues
  • Regular network health checks
  • Monthly Reporting
  • Moves and Changes (MAC)*

Benefits of Managed Services


“We have access to a team of professionals, each with different specialist skillsets, who complement our existing ICT team – this gives us access to a richer pool of skills and experience.”
Paul Bothma, IT Manager, Cannon Hill Anglican College, QLD
“We’re not reliant on a single person – we’ve got an entire team equipped with sophisticated monitoring and management technologies supporting us… We’ve actually improved our overall financial position, while offering better service to staff, students and parents”
Philip Pike, Director ICT, Bacchus Marsh Grammar School
“It’s more cost effective than providing those services in-house. I would state
that from a financial perspective, their Managed Services would be the equivalent of 1.5 additional permanent staff members.”
Bassam Farache, IT Manager, East Preston Islamic College, Victoria

For more information about any of our EISS Services

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